Customer Service. We provide outstanding service!
| Customer Service Representatives (click on name to email to that person) | Phone Extension |
|---|---|
| James C. Franchino, President / principal | 101 |
| Lynn Erbentraut, Office Mgr, Licensed Producer / CSR | 106 |
| Dawn Carpini, Asst Office Mgr, Licensed Producer / CSR | 105 |
| Lori Joost, Licensed Producer / CSR | 104 |
| Michelle Fehrenbacher, CSR | 103 |
Our hours are from 8:00 am to 5:30 pm monday through friday
Directions to the Franchino Agency
Customer Service Forms
- Request for a Certificate of Insurance (Online Form)
- Automobile Accident Report Form (Online Form)
- Automobile Accident Report Form (PDF)
- Automobile ID card Request a lost or misplaced one.
- Electrical Contractor Business Permit Surety Bond - Information and Purchase
- Plumbing Contractor Surety Bond
- Alarm Contractor License Surety Bond: Fire, Burglar & Locksmith
Pay for your Policy
- Selective Insurance Company's Website or (Selective Way) or call: 1-888-974-7400 or 1-800-777-9656 X2100
- Progressive Insurance Company or call 1-800-PROGRESSIVE
- Franklin Mutual Insurance Company (FMI) or call 1-800-842-0551
- Delos Insurance Company call 1-888-654-3100
- Premium Finance Service or call 1-800-277-8878
- You can also pay this agency by debit or credit card or check. We can take your account information over the phone and then pay the insurance company for you. There is a 3.2% processing fee.
- Selective Insurance
- Delos Insurance Company
- Franklin Mutual Ins. Group
- Progressive Insurance Company
- CNA Surety
- RLI Surety
Companies we represent
We represent a carefully selected group of financially sound top New Jersey companies that write good risks at competitive rates. We compare rates between our many companies, and place your policy with the company offering the best coverage at a competitive price.
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