CUSTOMER SERVICE
CUSTOMER SERVICE REPS.
- James C. Franchino X 101, President / principal
- Lynn Erbentraut X16, Office Mgr, Licensed Producer / CSR
- Dawn Carpini X105, Asst Office Mgr, Licensed Producer / CSR
- Lori Joost X104, Licensed Producer / CSR
- Michelle Fehrenbacher X103, CSR
- Emily Millan X107, CSR, Habla Español e Inglés
- Maria Batallas X102 CSR, Habla Español e Inglés
- Melanie Millan X108 CSR, Habla Español e Inglés
- Stephanie Rodriguez X109 CSR, Habla Español e Inglés
Our hours are 8:00 am to 5:30 pm Monday through Friday. Evenings by appointment.
INSURANCE COMPANIES
PAYMENT LINKS
- Selective Insurance Company’s Website – Pay Your Bill or call: 1-888-974-7400 or 1-800-777-9656 X2100, Credit cards & checks accepted
- Progressive Insurance Company or call 1-800-PROGRESSIVE, Credit cards and check are accepted
- Franklin Mutual Insurance Company (FMI) or call 1-800-842-0551, Credit cards and checks accepted
- Axis Ins. Co. or Starr Indemnity Insurance Company in cooperation with G & G Underwriters or call 1-888-654-3100, Only checks are accepted
- Utica First Insurance Co. or call 1-800-456-4556, Credit cards and checks accepted
- Merchants Group Insurance Co. or call 1-800-462-8182, Credit cards and checks accepted
- Imperial Premium Finance Service or call 1-800-277-8878, Only checks are accepted
- PAY THIS AGENCY by debit or credit card or check. Use our online payment form
LINKS – FORMS
- REQUEST A CERTIFICATE OF INSURANCE (Complete Online Form)
- Automobile Accident Report Form (PDF)
- Automobile ID card Request a lost or misplaced one.
- Directions to Franchino Insurance
Contractor License Bonds Info.
and Online Purchase
We represent a carefully selected group of financially sound top rated companies that write good risks at competitive rates. We compare rates between our many companies, and place your policy with the company offering the best coverage with a competitive price.