CUSTOMER SERVICE

CUSTOMER SERVICE REPS.

James C. Franchino X 101, President / principal
Lynn Erbentraut X16, Office Mgr, Licensed Producer / CSR
Dawn Carpini X105, Asst Office Mgr, Licensed Producer / CSR
Lori Joost X104, Licensed Producer / CSR
Michelle Fehrenbacher X103, CSR
Emily Millan X107, CSR, Habla Español e Inglés
Melanie Millan X108 CSR, Habla Español e Inglés
Stephanie Rodriguez X109 CSR, Habla Español e Inglés

Our hours are 8:00 am to 5:30 pm Monday through Friday. Evenings by appointment.

MAKE PAYMENT DIRECTLY TO THE INSURANCE COMPANY

Selective Insurance Company’s Website – Pay Your Bill or call: 1-888-974-7400 or 1-800-777-9656 X2100, Credit cards & checks accepted
Progressive Insurance Company or call 1-800-PROGRESSIVE, Credit cards and check are accepted
Franklin Mutual Insurance Company (FMI) or call 1-800-842-0551, Credit cards and checks accepted
Axis Ins. Co. in cooperation with G & G Underwriters or call 1-888-654-3100, Only checks are accepted
Utica First Insurance Co. or call 1-800-456-4556, Credit cards and checks accepted
Merchants Group Insurance Co. or call 1-800-462-8182, Credit cards and checks accepted
Imperial Premium Finance Service or call 1-800-277-8878, Only checks are accepted
PAY THIS AGENCY by debit or credit card or check. Use our online payment form

LINKS – FORMS

REQUEST A CERTIFICATE OF INSURANCE (Complete Online Form)
Automobile Accident Report Form (PDF)
Automobile ID card Request a lost or misplaced one.
Directions to Franchino Insurance

Contractor License Bonds Info.

and Online Purchase

INSURANCE COMPANIES WE REPRESENT

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We represent a carefully selected group of financially sound top rated companies that write good risks at competitive rates. We compare rates between our many companies, and place your policy with the company offering the best coverage with a competitive price.