CUSTOMER SERVICE
CUSTOMER SERVICE REPS. & ACCOUNT MANAGERS
- CLICK ON NAME TO EMAIL THAT PERSON
- James C. Franchino, X 101, President / principal
- Lynn Erbentraut, X106, Office Mgr, Licensed Producer / Account Manager / CSR
- Dawn Carpini, X 105, Asst Office Mgr, Licensed Producer / Account Manager / CSR
- Lori Joost, X104, Licensed Producer / Account Manager / CSR
- Michelle Fehrenbacher, X 103, CSR
- Melanie Millan X 108, Account Manager / CSR, Habla Español e Inglés
- Stephanie Rodriguez, X 109, Account Manager / CSR, Habla Español e Inglés
Our hours are 8:00 am to 5:30 pm Monday through Friday. Evenings by appointment.
MAKE PAYMENT DIRECTLY TO THE INSURANCE COMPANY
- Selective Insurance Company’s Website – Pay Your Bill or call: 1-888-974-7400 or 1-800-777-9656 X2100, Credit cards & checks accepted
- Progressive Insurance Company or call 1-800-PROGRESSIVE, Credit cards and check are accepted
- Franklin Mutual Insurance Company (FMI) or call 1-800-842-0551, Credit cards and checks accepted
- Axis Ins. Co. and General Security National in cooperation with G & G Underwriters Credit cards and checks accepted or call 1-888-654-3100
- Utica First Insurance Co. or call 1-800-456-4556, Credit cards and checks accepted
- Merchants Group Insurance Co. or call 1-800-462-8182, Credit cards and checks accepted
- Imperial Premium Finance Service or call 1-800-277-8878, Only checks are accepted
- PAY THIS AGENCY by debit or credit card or check. Use our online payment form
LINKS – FORMS
- REQUEST A CERTIFICATE OF INSURANCE (Complete Online Form)
- Automobile Accident Report Form (PDF)
- Automobile ID card Request a lost or misplaced one.
- Directions to Franchino Insurance
Contractor License Bonds Info.
and Online Purchase
- Electrical Contractor Business Permit Surety Bond
- Plumbing Contractor Surety Bond
- Alarm, Burglar, & Locksmith Contractor License Surety Bond
- HVACR Contractor License Surety Bond
INSURANCE COMPANIES WE REPRESENT
We represent a carefully selected group of financially sound top rated companies that write good risks at competitive rates. We compare rates between our many companies, and place your policy with the company offering the best coverage with a competitive price.
PAY THIS AGENCY by debit or credit card or check. Use our online payment form.