Locations: Florham Park, NJ and Marysville, PA

Merchants Insurance Group Billing Information

Go to Merchants website and make payment online.  You can pay online by credit card or check (ACH) Go to:  Merchants Insurance Group Website  Look on the top right of the page and click on “pay my bill”  You can login with your email and password if you have previously created an account or create a new account.

To create a new account you will need the following:

  • Policy number
  • Exact name of policyholder (have policy or invoice available)
  • Zip
  • Last 4 of social security number
  • Merchants bill account number.  Look at invoice.  Account number begins with “A”
  • email address

Merchants charges $7.00 installment fee per payment or $1.00 per EFT payment. Late payment charge is $20.

Call Merchants Billing Dept.

Merchants direct bill help call 1-800-462-8182 (automated 24 hours)
Live customer service rep. 8:00 am – 5:00 pm Mon.-Fri. A customer service rep. will transfer you to JPMorgan Chase to make payment by credit card or call JPMorgan Chase direct at 1-800-852-4052 (Credit card only) A $18. convenience fee will be charged in addition to the insurance premium payment.

Sign up for automatic electronic funds transfer (EFT). Premium will automatically be withdrawn from your account when due.
A $1.00 fee will be charged per payment. Return item charge is $25.

Mail check to Merchants

Merchants Insurance Group
PO Box 4031
Buffalo, NY 14240-40331